Privacy Policy
Last updated: 29 January 2026
1. Introduction
PropertyAgent.com.sg ("we", "our", or "us") is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services.
2. Personal Data We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number
- Property Information: Property type, location, size, and valuation requests
- Usage Data: Pages visited, time spent on site, browser type, IP address
- Communication Data: Messages sent through our contact forms
- Preference Data: Agent searches, saved preferences, property interests
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To connect you with property agents based on your preferences
- To process property valuation requests
- To respond to your inquiries and provide customer support
- To improve our website and services
- To send relevant updates about our services (with your consent)
- To comply with legal obligations
4. Disclosure of Personal Data
We may share your personal data with:
- Property Agents: When you request to connect with an agent or submit a valuation request
- Service Providers: Third parties who help us operate our website and services
- Legal Authorities: When required by law or to protect our legal rights
We do not sell your personal data to third parties for marketing purposes.
5. Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure storage of personal data
- Access controls limiting data access to authorized personnel
- Regular security assessments
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our services
You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.
7. Your Rights Under PDPA
Under Singapore's PDPA, you have the right to:
- Access: Request access to your personal data we hold
- Correction: Request correction of inaccurate personal data
- Withdrawal: Withdraw consent for data collection/use
- Data Portability: Request your data in a structured format
To exercise these rights, please contact us at info@propertyagent.com.sg.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal data is no longer needed, we will securely delete or anonymize it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
PropertyAgent.com.sg
Email: info@propertyagent.com.sg
Phone: +65 6123 4567