Property Guide

How to Choose a Property Agent in Singapore

A comprehensive guide to finding the right agent for your property transaction.

Choosing the right property agent can make the difference between a smooth, profitable transaction and a stressful experience. In Singapore, where property transactions involve significant sums, taking time to select the right agent is crucial.

This guide will walk you through the essential steps to find a reliable, competent agent who matches your needs.

8 Steps to Finding the Right Agent

Verify CEA Registration

Every legitimate property agent in Singapore must be registered with the Council for Estate Agencies (CEA). This is non-negotiable.

How to verify:

Visit the CEA Public Register at cea.gov.sg
Search by the agent's name or registration number
Confirm their license is active (not suspended/revoked)
Check which agency they're registered under

Check Their Specialization

Agents often specialize in specific property types or areas. Match their expertise to your needs.

Good Match Examples:

• HDB agent for HDB resale
• District specialist for your area
• Luxury agent for high-end properties

Poor Match Examples:

• Commercial agent for HDB sale
• Agent unfamiliar with your district
• New agent for complex transaction

Read Reviews and Testimonials

Look for genuine reviews from past clients. Pay attention to patterns rather than individual comments.

What to look for in reviews:

Consistent praise for communication and responsiveness
Specific examples of how agent helped
Verified transactions mentioned
Red flag: Only vague, generic positive comments

Interview Multiple Agents

Meet with 2-3 agents before deciding. This helps you compare approaches and find the best fit.

Questions to ask during interviews:

• How long have you been in the industry?
• How many similar properties have you sold this year?
• What's your marketing strategy for my property?
• Can you provide recent transaction references?
• What's your communication style and availability?
• What do you think my property is worth and why?

Assess Communication Style

You'll be working closely with your agent. Make sure their communication style works for you.

Green Flags

• Responds promptly to inquiries
• Explains things clearly
• Listens to your needs
• Proactively updates you

Red Flags

• Takes days to reply
• Pushy or high-pressure tactics
• Dismisses your concerns
• Overpromises on price/timeline

Understand the Agreement Terms

Before signing any agreement, understand key terms including commission, exclusivity, and duration.

Key terms to clarify:

• Commission rate and when it's payable
• Exclusive vs non-exclusive arrangement
• Duration of the agreement
• What services are included
• Termination conditions

Evaluate Their Market Knowledge

A good agent should demonstrate strong knowledge of current market conditions and recent transactions.

Ask them about recent sales in your area, current market trends, and their opinion on pricing strategy. Their answers will reveal their expertise level.

Trust Your Instincts

After doing your due diligence, trust your gut feeling. You'll be working with this person on one of your biggest financial decisions.

Choose someone you feel comfortable with, who you trust will act in your best interest, and who you believe will work hard to achieve your goals.

Common Questions

Should I use a friend who is a property agent?

It depends. While working with someone you know has benefits, ensure they have relevant experience for your transaction type. Don't let the relationship prevent you from asking tough questions or negotiating terms.

Is it better to go with a big agency or small agency?

Both have pros and cons. Big agencies may have more resources and reach, while smaller agencies might offer more personalized service. Focus on the individual agent's capabilities rather than agency size.

Can I switch agents if I'm not satisfied?

If you have an exclusive agreement, you'll need to wait until it expires or negotiate an early termination. For non-exclusive arrangements, you can engage a different agent. Always review your agreement terms.

Ready to Find Your Agent?

Browse our directory of verified, CEA-licensed agents and start your search today.

Browse Verified Agents